Robert Weeks

Director of Operations, Northern Hospitality Group Robert leads hiring, onboarding, and training across multiple venues, focusing on mindset over experience. After rebuilding post-COVID, he developed a program to train newcomers from scratch, ensuring each team fits our culture while welcoming fresh ideas and perspectives.

Broadcasts 21 May 2025, 07:15 PM

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About this speaker

Robert Weeks is the Co-Owner of Bisou Bisou and Director of Operations for The Northern Hospitality Group, based in Montreal, Canada. He has been part of the group’s leadership for five years, previously serving as General Manager at both The Coldroom and El Pequeño. In 2023, Rob took on an expanded role, opening Bisou Bisou and Bar Bello, and moving into operations, where he now oversees all aspects of the venues while maintaining consistency across the group.

Originally from the New Forest, England, Rob earned a BSc in Medical Physiology from the University of Leicester. Like many in the industry, he fell into hospitality while pursuing a desire to travel the world. His journey has taken him through some of the best hospitality venues globally, including Hawksmoor (Spitalfields) in London, Jungle Boy in Melbourne, and several venues in Toronto.

For the last two years, Rob has tackled the joys of bar ownership. Spreading a passion for Fortified wines and Calvados through multiple international pop-ups. Aiming to bring a global perspective and a passion for hospitality to every project he’s part of.


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Events

Hiring and team-building in a post-pandemic world

21 May 2025, 07:15 PM
Robert Weeks

Kinetic Management Systems

KMS provides all-in-one reputation, loyalty, and retention solutions for bars and restaurants. From boosting online reviews to rewarding repeat customers, KMS helps businesses forge deeper guest connections and stand out in a crowded market.

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